about

Hi there, my name is Karen Maxwell and I am a artist/designer that lives and works in Toronto, Canada.

In October of 2014, I completed a Master of Design in Strategic Foresight and Innovation program at OCAD University. The program took a little over 2 years with 5 terms of course work and a final thesis (MRP). My co-authored Major Research Project explored wearable, implantable and ingestible technologies and how they might influence us over the next several decades. You can find the report, images of the experiential show, and a video of expert interviews at TheNextFamiliar.com.

Professionally I have worked as a user experience designer for more than 20 years. I have worked across most industries to help companies drive out their business objectives and satisfy, delight and surpass their customers’ desires and needs in the digital space. Currently, I am an experience strategist working for a major Canadian bank. I collaborate closely with the business to focus on it’s objectives while driving out our customer’s needs. I use many research methods such as interviews, online forums, diary studies, concept/usability testing etc. Primary research is the basis for all of my innovative thinking and solutions. For all of my projects, I bring a customer-centric focus grounded in years of working in the user experience field, along with a design-thinking and futures approach explored in my Masters program.

In my free time, I paint and am interested in mixed-media and collage. My more recent work depicts moments in time and objects that are taken for granted.

 

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